With the right online training, law enforcement officers can be more effective and more confident in their work. These e-Learning courses cover everything from bias awareness to de-escalation skills.
Whether you are a new police officer or already in the field, online training for law enforcement allows you to access courses anytime and anywhere. Plus, you can assign your employees or groups to training videos and policies with just one simple step.
Bias Awareness
Bias awareness is a critical component of any effective police training program. It’s the first step in building a bias-free culture within your agency and improving relationships between law enforcement and the communities they serve.
In the wake of racial profiling, civil unrest, and recent deaths of Black men by police, many cities have begun investing in implicit bias training for their law enforcement officers. But new research suggests that daylong implicit bias-oriented diversity training programs are unlikely to reduce racial inequities in policing.
However, training can be more effective when it is integrated into other organizational initiatives and reinforced by police managers. Moreover, it’s critical to measure whether the training has lasting effects on officers’ knowledge, concerns, and strategies for mitigating bias.
De-Escalation Skills
De-escalation skills are critical for police to master when dealing with people who are in a state of a mental health crisis or who have an altered perception of reality. These skills can prevent officers from getting sucked into the situation and ending up using force.
This type of training can be useful for any type of police officer, including patrol, traffic, crime scene, and corrections officers. It can also be used by other professionals who are often involved in tense situations such as customer service agents, security officers, and event managers.
Online de-escalation training is a great way to get your officers up to speed and make sure they have all the information they need to do their job correctly. However, it’s important to remember that de-escalation techniques should only be used when necessary, and they should always be underpinned by communication skills.
Communication Skills
Communication skills are the key to establishing positive relationships with community members and ensuring a safe environment. Police officers need to be able to de-escalate verbal situations and use a calm demeanor when speaking with individuals.
Many people believe that the most important communication skill is listening. However, this is a misconception.
The vast majority of people are listening, but they aren’t listening effectively. This can cause a lot of damage and make it difficult for law enforcement to get the information they need to make an arrest.
To address this, there are a number of communication skills training courses available online for law enforcement. These courses cover topics such as how to speak clearly, treat others with respect and communicate with people with disabilities.
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Crisis Management
The right crisis management training can help you prepare to handle a wide variety of situations. These include disasters, accidents, active shooter situations, and terror strikes.
In addition, the proper training can also teach you how to utilize the latest technology and social media for effective communication during emergency situations. This can be particularly important when responding to chemical substances or other materials that can cause injury or death.
Aside from training you to de-escalate a crisis, the right crisis management training can also help you understand how to work effectively with people who have behavioral health conditions or intellectual and developmental disabilities. This can improve outcomes for the individuals involved in these encounters and the communities they live in.
Several organizations offer training for law enforcement officers that focuses on behavioral health stressors and how they can be addressed. These courses are CAPCE accredited and provide the necessary skills to better manage these stressors so that first responders can continue to help the individuals they serve in their daily duties.
